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Privacy Policy

 

Copyright © 2005 – 2018 Better Days Global.

 

We've made our new updates to reflect the high standards established by the General Data Protection Regulation (GDPR), which comes into effect on the 25th May 2018.

 

At Better Days Global, we are committed to protecting your privacy and have been busy for the past year prepping for its arrival. We have now updated our Privacy Notice to align with our commitment to the GDPR.

 

Our new Privacy Notice updates include:

 

- Clarification on how long we will store your data

- New options available for you to manage the data we hold

- Details of how to contact us if you have a query relating to your personal information

 

There’s nothing for you to do as a result of this update, but if you’d like to find out more, please do not hesitate to contact us.

 

We collect anonymous statistics about your visit, like which of our pages you viewed. Some 3rd parties like Facebook and Twitter may know you visited this website, if you use their services. We cannot control them but we don't believe this knowledge poses any threat to you.

 

If you sign up with us we take great care to keep your information safe and we'll never share it with others without your express permission. We never share your data with 3rd parties except to help us deliver our own services.

 

Better Days Global has created this Privacy Notice in order to demonstrate our strong commitment to protecting the privacy of all visitors to our site. If you have any questions or comments about this Privacy Notice, they can be directed to sarahsmith@better-days.co.uk

 

Part One: All visitors to www.better-days.co.uk are promised that:

 

Better Days Global will always respect your right to privacy. However, we understand that the internet is not a secure medium and therefore we have implemented security measures to, where possible, protect the loss, misuse or alteration of information placed under our control.

 

All data gathered as a result of your website visit will be treated as confidential.

All orders placed online will be confirmed by email if you have provided an email address.

 

Part Two: How we use your data

 

To place an order or subscribe to any of our services, you will be required to supply contact and personal information. For our ‘customers', we use your personal data for certain legitimate business purposes, for example we may ask for your name, address, phone number and email, to tell you about new products and services and to send you marketing communication and offers to use in stores on our website. We may also send you surveys to help us improve how we service you.

 

We will consider you as a ‘customer' for 13 months since the date of your last order. If you do not order within 13 months you will automatically be opted out of receiving our direct marketing. If you order again from us after 13 months and have not opted out, we have a legitimate interest to re-commence sending you marketing communications about our products and services. You can opt out of these messages at any time by contacting our team at sarahsmith@better-days.co.uk

 

We may use personal and profile data to tailor your experience on our interactive services.

We may use your IP address or other identifying information to help diagnose problems with our server, to monitor numbers of users and/or to administer our interactive services as well as to identify and eliminate fraud.

 

Accordingly, Better Days Global would encourage you to be cautious about the information you choose to release and to safeguard passwords. For people who have registered on our website but haven't yet bought any of our products and services, we will ask for your consent to process your data before we send you marketing offers.

 

We do not transfer your personal information outside the European Economic Area.

We will request that users who wish to submit personal information are aged 16 years or older or that minors obtain permission from their parents or legal guardians before submitting such information.

Whenever we process your personal data for these purposes we will ensure that we always keep your personal data rights in high regard and take account of these rights. You have the right to object to this processing if you wish and if you wish to do so please contact us at sarahsmith@better-days.co.uk

 

Please bear in mind that if you object this may affect our ability to carry out the tasks above for your benefit.

 

Part Three: How long will you keep my data?

 

We'll normally hold onto your data if you're a customer, for as long as is necessary to give you the services you're using in accordance with our retention policy. If you don't use our services for over 24 months then your account may be classified as dormant and may be deleted in line with our privacy notice and retention policy.

 

Part Four: Your rights as a data subject

 

At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

 

Right of access – you have the right to request a copy of the information that we hold about you.

 

Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.

 

Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.

 

Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.

 

Right of portability – you have the right to have the data we hold about you transferred to another organisation.

 

Right to object – you have the right to object to certain types of processing such as direct marketing.

 

Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.

 

To get in touch, email: sarahsmith@better-days.co.uk

 

Security

 

Better Days Global takes many precautions to prevent the loss, misuse or alteration of your personal information. These precautions include:

 

-Use of SSL encryption for sensitive data

-Hardware stored in secured data centres behind firewalls

-All access to information restricted by password and/or secure key

-Restrictions to what information can be accessed via any location

-Whilst we take great care to ensure any confidential information

remains protected we cannot guarantee the security of data sent over the Internet.

 

Cookies

 

A cookie is a small file which is placed on your hard drive when you visit our websites (directly or via our applications). We use information from cookies for purposes which may include:

 

-Identifying returning users, registrants and subscribers

-Eliminating the need for returning users to re-enter their login details

-Enabling you to move more easily around our sites and applications

-Tracking your use of our sites to better develop our sites and applications in accordance with your requirements

-Building up an anonymous profile based on your browsing patterns across our sites, applications and third party websites, which enables us to make advertisements and content available to you that is more relevant to your interests

 

You can delete cookies from your hard drive at any time. Bear in mind, though, that if you delete them, any settings such as your stored username and password will have to be reset when you next log in. You will be able to use our websites and applications even if your browser is not set to accept cookies. However, certain features and content may not be available to you and you will have to log in every time you visit.

 

By visiting our website, you consent to the use of cookies as explained above.

 

If You Contact Us

 

When you contact us we will record specific personal information about you, such as your name and email address. We may also collect and store information about your use of our website to help improve our website in the future.

 

e Mails

 

We may send you email newsletters. You have the ability to opt out of any future communications at any time. We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services.

 

Any Questions

 

If you have any questions about this privacy policy or your personal data, please write to us by email to sarahsmith@better-days.co.uk

 

Updates To This Policy

 

We may update this privacy policy from time-to-time, particularly as technology changes.

You can always check this page for the latest version. Update: 17th May 2018

 

 

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